NEL Admin and Management staff development programme

NEL are pleased to release new topics and dates to support admin and practice management staff development. Attached is the NEL Admin Management Programme Summer 2024 with all topics and dates being offered until late Autumn. Below are some of the dates being offered in the next 2 months. Do click on the desired dates to book. We expect the staff member attending to book places directly.

Admin & Reception staff: Enhancing Patient Interaction and Communication Skills for Primary Care Staff (3 hours):
– 22nd October 2024, 09.30

Admin & Reception staff: Document Management to improve efficiency (2 hours):
– 8th July 2024, 14:00 – 16:00

Admin & Reception staff: Recognising the Acutely ill Patient (2 hours):
– 9th July 2024, 11:00 – 13:00

Admin & Reception staff: Active Signposting/Care Navigation (3 hours):
– 17th July 2024, 9:30 – 12:30

Practice Managers: CQC Inspection – being ready for when it happens (3 hours):
– 10th July 2024, 13:30 – 16:30

Practice Managers: NHS Pensions Update (2 hours):
– 27th June 2024, 09.30 – 11:30

Practice Managers: How to make your Practice Digitally Inclusive (3.5 hours):
– 16th July 2024, 09.30 – 13.00

Admin & Reception staff: Enhanced Care Navigation (3 hours):
– 24th July 2024, 13:00 -16:00