Frequently asked questions
What is the role of a Training Hub?
Our Training Hub is a network of education and service providers based across primary and social care settings in Barking & Dagenham, Havering and Redbridge.
Our Vision is to be the single, unifying space for information, support, education and development for the community-based health and care workforce, ensuring that everyone accessing and delivering health and social care in the BHR Integrated Care System feels valued and valuable.
Our Mission is to utilise BHR CEPN Training Hub activities to support the local BHR Integrated Care System become the best that we can be through equipping the community-based health and care workforce with the skills and knowledge to transform care.
Our Aims are to: Deliver integrated education opportunities and clinical placements;
Support workforce planning, introducing new and diverse roles; Promote the Primary Care Networks as a career destination; Work with partners to develop and deliver new care pathways.
Click here for more information about Training Hubs, our Core Values, Who we are and Meet our team.
What is the difference between a Training Hub and a CEPN?
Community Education Provider Network (CEPN) is another term for a Training Hub (TH), these refer to the same organisations.
Each London borough area has their health and social care workforce education, training and development supported by a Training Hub or CEPN. BHR CEPN Training Hub covers three boroughs footprint, Barking & Dagenham, Havering and Redbridge.
What are we working on now?
Our key prioritites are:
● Supporting workforce planning
● Supporting the development of educational programmes
● Support Equality, Diversity, and Inclusion
● Expanding and managing innovative and high-quality learning environment
● Increasing capacity and capability of educators
● Embedding new roles as part of the Additional Roles Reimbursement Scheme, supporting retention
How is the Training Hub funded?
BHR CEPN Training Hub is funded by Health Education England (HEE) and NHS England (NHSE) to identify the training and development needs of our local workforce and devise, develop and/or commission responses to meet these identified needs.
Our responses are primarily aimed at supporting, promoting and encouraging the transformation towards an integrated health and care system for BHR, involving the three local authorities, acute trust, community and mental health trust, residential care and primary care.
What is the Digital Training Hub?
The Digital Training Hub, or Online Training Hub, is BHR CEPN Training Hub’s online presence. There are two elements to the Digital Training Hub, the public site (where you are now) and the member’s area.
The public site is accessible to everyone and gives information on the BHR Integrated Care System and where the Training Hub sits within this. Also, items such as upcoming events and webinars, wellbeing resources, information on the BHR health and social care system and who to contact can be found here.
The member’s area is for BHR health and social care staff, you can sign up for a log-in ID which will allow you to access role-specific resources such as guidance, training and useful links. Additionally you will be able to keep a personal passport of completed training which can be carried between different employers as well as access to mentoring and shadowing opportunities.
Please click here to sign-up.
What is Integrated Care?
The NHS Long Term Plan and government policies including the White Paper, ‘Integration and Innovation, working together to improve health and social care for all’ commits provider and commissioning organisations to a new way of working in Integrated Care Systems (ICSs).
These are partnerships of NHS, local government and community and voluntary organisations. It builds on evidence from elsewhere and what our staff and partners already know, which is that a partnership approach provides a better chance to change services for the better and to tackle some of the wider determinants that impact health such as housing and employment.
The Integrated Care System in our area is ‘North East London Health and Care Partnership’ (NEL HCP) and is divided into seven places aligned to our boroughs – Barking and Dagenham, Havering, Redbridge, Newham, Tower Hamlets, Waltham Forest, with City and Hackney working together. For more information see North East London Integrated Care System.
Why are we developing an Integrated Care System?
Partners are working to ensure that local people are supported to access more services closer to home, with, for example, proposals for the development of community based care and Primary Care Networks. Click here to find out more about BHR Primary Care Networks.
By working in a more integrated way, we can target our resources at helping people stay well in the community and reducing the pressure on our hospitals. The opportunity of working together as a northeast London footprint is that we can pool all our resources to achieve economies of scale where it makes sense to do things once, and focus more resource at a Barking and Dagenham, Havering and Redbridge level, on supporting the delivery of care closer to home.
We will also support the Integrated Care System’s four priorities, or joint action areas to create change and make a difference to the lives of local people and all our staff. The priorities include:
i. Employment and Workforce – working together to create meaningful work opportunities and employment for people who live in Barking & Dagenham, Havering, and Redbridge.
ii. Long term Conditions – supporting our people with a long-term condition to live a longer, healthier life and to work proactively to prevent conditions occurring for other members of our community.
iii. Children and young people – supporting our partners to provide early support and accessible services to babies, children and young people in the BHR area.
iv. Mental Health – supporting services as necessary to improve the experience, mental well-being and outcomes for our communities.
Who is involved in the BHR Integrated Care System?
BHR is an Integrated Care Partnership, a local partnership of health and care leaders within the wider northeast London Integrated Care System.
Members of the BHR Partnership include: commissioners, the London Boroughs of Havering, Barking & Dagenham and Redbridge, North East London Foundation Trust (NELFT), Barking, Havering & Redbridge University Hospitals Trust (BHRUT) and Primary Care from the three boroughs. The Partnership of East London Cooperatives (PELC), and our innovation partner Care City are also members.
Borough Partnerships are in development which will be the forum through which local health, care and democratic leaders can design and shape local services to improve outcomes for local people. These will be the forums through which the community and voluntary sector also engage in their respective boroughs.
What is ‘Personalised Care’?
Personalised care is one of the five major changes to the NHS as set in the Long Term Plan. Personalised care means people have choice and control over the way their care is planned and delivered. It is based on ‘what matters’ to them and their individual strengths and needs.
We will work with the primary care networks and all partners including the voluntary and community sectors to take a whole system approach to implementing the Personalised Care agenda. This will ensure the integration of services around the people in our community, providing an all-age approach from maternity and childhood right through to end of life, encompassing both mental and physical health and recognising the voice of users of services and carers.
As a CEPN Training Hub, we will have a critical role in supporting the development of staff in the system to make the most of the expertise, capacity and potential of people, families and communities in delivering better outcomes and experiences.
For more information on the NEL ICS Model of Personalised Care see Personalised Care – NEL Health and Care Partnership.
Further information can be found at What is personalised care?
What is ‘Place Based Care’?
The development of integrated and strategic approaches to commissioning that promote a ‘system’ model for the delivery of care.
Place-based care seeks to bring an end to fragmented and siloed services by removing the barriers to collaboration and integration so that communities experience seamless care. Place-based care requires local commissioners and leaders to promote and embed the skills our workforces need to work across professional, organisational and sector boundaries. BHR CEPN Training Hub’s primary aim is to support our local system in this regard.
The recently launched Primary Care Networks (PCNs) are the embodiment of place-based care at the neighbourhood level, providing the structure to bring all services together to meet the assessed needs of local communities through a multidisciplinary, collaborative workforce sourced from all local health and care providers.
Place-based care is considered particularly helpful in reducing the health inequalities experienced in our communities.
This is because health inequalities, and poor health outcomes in general, are caused by a wide array of circumstances, and the poor health outcomes are often a symptom and not a cause. So it’s important that local services including health, social care, public health, housing, environmental, employment, etc are enabled to ‘break down the barriers’ that often prevent them from coordinating their responses around the needs of individuals and communities.
For more information see: NHS Five Year Forward View and Defining Place Based Care.
How do I become a GP Educator?
Being a GP Educator is an enormous privilege and challenge. It means accepting personal responsibility for the development of a doctor aspiring to be a good General Practitioner.
The BHR CEPN Training Hub is keen to encourage and support GPs to become supervisors and trainers and to join our supportive Primary Care Educator community.
Eligibility
If you are interested in becoming GP educator, there is now only one pathway, and it involves attending the GP Supervisor Course. The new GP Supervisor Course will be mandatory for all GPs who wish to become educational supervisors, or a placement named clinical supervisors in primary care. This includes those wanting to be the educational supervisor of GPs in specialty training (aka a GP trainer) or the named clinical supervisor for GP Specialty Trainees or trainees working in the Out of Hours and Urgent Care Centre settings.
To apply for approval and commence the course as a GP clinical supervisor you will need to have completed two years post-CCT; and to apply for approval and commence the course as a GP educational supervisor you will need to have completed three years post-CCT. Interested GPs are also required to be in a substantive GP post in London (salaried GP or partner working a minimum of 4 clinical sessions a week).
For further information, please see General Practice Educator in London. This provides information on General Practice training including: how to get on to a General Practice training programme, resources and guidance information for General Practice trainees already in training and the Educators that support them.
The documents GP Supervisor Course and GP Educator Pathway in London – HEE provides further details on the available courses and the approval process.
For answers to FAQs and further information contact HEE via the Online Support Portal.
To apply for a place on the course please email facultydevelopment.lase@hee.nhs.uk
Support within BHR
Once you have confirmation of acceptance on to the GP trainer course you are expected to the join your local trainer’s workshop and start attending by the time the course starts. Educators’ workshops are convened by Dr Mina Goyal for Barking, Dagenham and Havering, and Dr Dania Shoeb for Redbridge.
Please contact your GP Trainer Lead via the email address below with your course start date so that you can be added to the trainer’s workshop email group and start to receive your invitations to the trainer workshops.
You will be provided with minutes and summaries of all meetings as well as the details of upcoming Trainers workshops for the year. There is a great opportunity for peer group support and learning with the varied experience between trainers.
For further information on the local workshops for GP Educators in BHR, please email info@manoravenue.co.uk.
How does my PCN become a training site?
For more information on how your PCN can become a training site, please contact admin@manoravenue.co.uk
How do I access apprenticeships?
There are various apprenticeship programmes currently offered by the BHR CEPN Training Hub to support primary and social care employers with workforce planning and recruitment.
Apprenticeships are available for entry level staff (Level 2) up to post-graduate masters level (Level 7). The training programme covers Direct Care, Support, Regulated Professional and Management & Leadership roles.
Click here for further information about apprenticeships and available funding, and to sign up to a current programme. If you have any questions, please contact Eloise Mahoney at Jobarter08@gmail.com
How can I get a FutureNHS account?
The FutureNHS Collaborative platform is a virtual NHS platform that supports people working in health and social care to make a change, improve and transform across organisations, places and professions.
FutureNHS is safe, easy to use and supports a growing network of people who want to connect with others to accelerate their work. Members can join or create workspaces and communities to connect with others, learn or share on dedicated projects, programmes or subject areas. Members can also view information or get involved in discussion with others.
To open a FutureNHS account, please click here.
How can I get an NHS OpenAthens account?
With an NHS OpenAthens account, individuals working in health and social care can access a range of high-quality on-line resources, including e-journals and e-books.
To find out more about the available resources and to register for an account, click here.
Once you have registered, you can access your account here. If you have forgotten your password, click here.
Additional high-quality resources are available from the NEL Primary Care Library & Knowledge Services. Contact Sherin Francis, your local Primary Care Knowledge Specialist for more information and support.
How can I access e-learning resources?
There are various online training course available to support your education and training.
The BHR CEPN Training Hub, London Boroughs of Barking & Dagenham, Havering and Redbridge, and Care Providers Voice have worked together to bring the comprehensive and Skills4Care endorsed, Grey Matter LEARNING catelogue of e-learning resources for the care sector. Click here to access these.
With an elearning for healthcare (elfh) account, you can also access over 400 health and social care elearning programmes to support your education and training. To register for an account, click here.
Please note that you can access the elfh essential training programmes directly via the BHR CEPN Digital Training Hub. You will also be able to keep a personal passport of completed training which can be carried between different employers.
Glossary
There are various acronyms used across the BHR CEPN Training Hub. If you come across an acronym that’s not shown below, please click here and let us know. We can then add it to the list.
Roles
ACP – Advanced Clinical Practitioner
AHP – Allied Health Professions
ANA – Apprentice Nursing Associate
AD – Associate Director
BM – Business Manager
CMO – Chief Medical Officer
CD – Clinical Director
CP – Clinical Pharmacist
CMHT – Community Mental Health Team
DME – Director of Medical Education
DPH – Director of Public Health
FCP – First Contact Practitioner
GPN – General Practice Nurse
GP – General Practice/Practitioner
HCA – Health Care Assistant
IP – Independent Prescriber
MD – Medical Director
NMP – Non-medical Prescriber
NA – Nursing Associate
PCP – Personalised Care Practitioner
PA – Physician Associate
PM – Practice Manager
PD – Programme Director
SPLW – Social Prescribing Link Worker
SW – Social Worker
Programmes
ARRS – Additional Roles Reimbursement Scheme
LIS – Local Incentive Scheme
MECC – Making Every Contact Count
MHFA – Mental Health First Aid
MI – Motivational Interviewing
Organisations
BHR CEPN – Barking, Havering & Redbridge Community Education Provider Network
BHRUT – Barking, Havering & Redbridge University Hospitals NHS Trust
CEPN – Community Education Provider Network
CCG – Clinical Commissioning Group
CLDT – Community Learning Disability Team
ELHCP – East London Health & Care Partnership
GPVTS – General Practice Vocational Training Scheme
HEE – Health Education England
HLP – Healthy London Partnership
ICB – Integrated Care Baord
ICS – Integrated Care System
LBBD – London Borough of Barking & Dagenham
LBH – London Borough of Havering
LBR – London Borough of Redbridge
LSBU – London South Bank University
NEL – North East London
NELFT – North East London Foundation Trust
NHSE/I/ – NHS England/Improvement
PELC – Partnerships of East London Co-Operatives
PGD – Patient Group Direction
PPG – Patient Participant Group
PSD – Patient Specific Direction
PCN – Primary Care Network
PH – Public Health
PHE – Public Health England
QMUL – Queen Mary’s University London
STP/ELHCP – Sustainability and Transformation Partnership/East London Health and Care Partnership
TH – Training Hub
UEL – University of East London
Processes
CPD – Continuing Professional Development
LNA – Learning Needs Analysis
MDT – Multi-Disciplinary Teams/Training
SOP – Standard Operating Procedure
TNA – Training Needs Analysis
WD – Workforce Development
Useful Resources
There are various terms used in health and social care. The following guides explain those that are commonly used.
Useful Resources
There are various terms used in health and social care. The following guides explain those that are commonly used.
Acronym Buster
