What is ‘Personalised Care’?

Personalised care is one of the five major changes to the NHS as set in the Long Term Plan. Personalised care means people have choice and control over the way their care is planned and delivered. It is based on ‘what matters’ to them and their individual strengths and needs.

We will work with the primary care networks and all partners including the voluntary and community sectors to take a whole system approach to implementing the Personalised Care agenda. This will ensure the integration of services around the people in our community, providing an all-age approach from maternity and childhood right through to end of life, encompassing both mental and physical health and recognising the voice of users of services and carers.

As a CEPN Training Hub, we will have a critical role in supporting the development of staff in the system to make the most of the expertise, capacity and potential of people, families and communities in delivering better outcomes and experiences.

For more information on the NEL ICS Model of Personalised Care see Personalised Care – NEL Health and Care Partnership.

Further information can be found at What is personalised care?